Never miss a booking.
Structured healthcare coverage, 24/7.

Purpose-Built for Australian Healthcare.

An AI receptionist that answers your clinic's phone, talks to patients in a natural human-like voice, and books appointments directly into Best Practice — 24/7.

$0
Your first month's usage is completely freeOn any plan — Flexible, 12-month, or 24-month contract.
Best Practice Logo
Best Practice Integrated Partner

Trusted by Australian medical clinics running Best Practice software

Australian Privacy Act Compliant
Best Practice
Best Practice Accredited
Telehealth Ready
Dedicated Australian Support Team
24/7 Coverage
Go Live in Days
Australian Privacy Act Compliant
Best Practice
Best Practice Accredited
Telehealth Ready
Dedicated Australian Support Team
24/7 Coverage
Go Live in Days

Every missed call is a patient who doesn't come back

According to the Australian Bureau of Statistics, over a quarter of Australians waited longer than acceptable for a GP appointment last year. Missed calls and booking gaps aren't just an inconvenience — they're a systemic problem that costs clinics patients and revenue every single day.

1 in 4
Australians waited longer than acceptable for a GP appointment in 2024–25
ABS Patient Experiences 2024–25
29%
of Australians delayed or didn't see a GP when they needed to
AIHW / ABS 2023–24
47%
of urgent GP patients waited 24+ hours for care
ABS Patient Experiences 2024–25
Who it's built for

Built around the pressures you actually face

Whether you're a practice owner, manager, receptionist, patient, or doctor — 24/7 AI Healthcare Receptionist is built for everyone who touches your clinic.

For Practice Owners

Maximise revenue. Minimise overhead.

Get your freedom back.
  • Every call answered, every booking captured — 24/7
  • Missed calls become bookings, not lost revenue
  • Simple, predictable pricing — no overhead surprises
  • No leave costs, no recruitment fees, no training cycles
  • First month's usage completely free — on any plan
Practice owner
For Practice Managers

Less firefighting. More leadership.

Peace of mind.
  • Stable 24/7 booking coverage — no gaps during staff shortages
  • After-hours calls handled automatically
  • Existing patients identified without manual work
  • No recruitment cycles or onboarding overhead
  • Automatic operational reporting — visibility without admin
Practice manager
For Your Reception Team

Support your frontline. Reduce burnout.

Retain your people.
  • Overflow and after-hours calls handled by AI
  • Repetitive booking tasks removed from the front desk
  • Patients arrive informed — fewer frustrated callers
  • Reduced errors from multitasking during peak periods
  • Better morale, stronger retention — good people stay
Receptionist
For Your Patients

Convenient, consistent, and caring

Anytime they need you.
  • New and existing patients book, cancel, reschedule 24/7
  • Telehealth appointments available around the clock
  • Instant answers to FAQs — billing, procedures, what to bring
  • Natural, human-like voice — warm, never robotic
  • Patients feel heard every single time they reach out
Patient
For Your Doctors

Fewer DNAs. More informed patients.

Better outcomes.
  • Booking rules customised per doctor — not just per clinic
  • Appointment types aligned to each doctor's Best Practice setup
  • Billing policies communicated before patients attend
  • Automated reminder calls — significantly fewer DNAs
  • Better continuity of care with preferred practitioner matching
Doctor
Our story

“This wasn't designed in a boardroom.
It was built inside a clinic.”

24/7 AI Healthcare Receptionist was created by a practice owner who lived these operational pressures firsthand — missed bookings, staff turnover, coverage gaps, and the invisible revenue loss that nobody tracks until it's significant.

Built for
Australian clinics
Integrated with
Best Practice
Compliant with
Privacy Act
What sets us apart

A dedicated support team — not a help desk

Every clinic gets personalised onboarding, a dedicated support contact, and ongoing optimisation from a team that understands Australian healthcare inside and out.

Personalised onboarding
Your clinic's rules, doctors, and workflows configured by our team.
Ongoing human support
Real people, based in Australia, experienced in healthcare.
Continuous optimisation
Your system is refined as your clinic's needs evolve.
Support team

Go live in days, not months

Our streamlined onboarding process gets your clinic up and running quickly, with dedicated support every step of the way.

1

Book a Free Demo

See how it works in a real clinic environment. 20 minutes, no pressure.

2

Choose Your Plan

Flexible, 12-month, or 24-month contract. Per-use fees only when the AI handles a call.

3

We Configure Everything

Doctor rules, appointment types, billing — our team sets it up for you.

4

Go Live in Days

Best Practice integration, team training, and ongoing dedicated support.

Included with every plan — at no extra charge

You only pay the per-use fee when the AI actively handles a call. Everything else is included.

Appointment reminders
Appointment confirmations
FAQ handling
Welcome message
After-hours message
Message on hold
The difference

Healthcare-specific AI vs. other AI receptionists

Generic AI receptionists aren't built for healthcare. See what makes 24/7 AI Healthcare Receptionist different.

Capability
24/7 AI Healthcare Receptionist
Other AI Receptionists
Books new and existing patients 24/7
Existing only
Doctor-specific booking rules
Direct Best Practice integration
Telehealth booking 24/7
Partial
Billing policy communication to patients
Automated confirmation and reminder calls
Included free
Extra cost
Existing patients identified automatically
Partial
Clinic and doctor-level customisation
Australian Privacy Act compliant
Varies
Dedicated support team for your clinic
Built by a practice owner
What clinics are saying

Trusted by healthcare professionals

★★★★★

Since using 24/7 AI Healthcare Receptionist, our staff aren't constantly firefighting. The Monday morning backlog has virtually disappeared.

Anna W
Practice Manager, GP Clinic Melbourne VIC
★★★★★

We're capturing bookings we never even knew we were losing. After-hours calls that used to go to voicemail are now confirmed appointments.

Timothy S
Practice Owner, Medical Centre Brisbane QLD
★★★★★

The dedicated support team made all the difference. They configured everything to our doctors' exact preferences. We felt looked after from day one.

Shauna D
Practice Manager, Family Practice Adelaide SA

Frequently asked questions

Your first month's usage is completely free

On any plan — Flexible, 12-month, or 24-month contract. Setup fee waived on contract plans.

Start Now →

How much revenue is your clinic leaving on the table?

Use our Revenue Impact Calculator to see what missed bookings are costing you — then see how we fix it. First month's usage free on any plan.

Book a Free DemoRevenue Impact Calculator →